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Vision Training and Support – Privacy Policy

Vision Training and support (hereinafter referred to as “VTS”) is committed to demonstrate the highest level of integrity in dealing with our customers. The following statement discloses VTS’s consumer privacy practices for the VTS Web site. We do update our policy from time to time without notice, so please check back periodically. All updates will be published at this site.

VTS Privacy Policy
VTS understands your desire to protect personal information. We intend to inform you how your personal information will be gathered, tracked or used, and to give you choices. If choices are not offered on web pages where your personal information is obtained, please select one of the communication channels at the bottom of this statement to indicate your communication preferences.

What information we gather and track – VTS collects personally identifiable Information that it deems reasonably necessary to serve a legitimate business purpose. We request personal information when you place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our website. If you request technical support online, you will be asked to provide the information necessary to complete the transaction. At any time, you may decide not to proceed with any transactions requiring personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

How we use the information we gather and track - We use personally identifiable information in the following ways:

(i) To provide you with information about new products or services, product upgrades, newsletters, informative emails and research on future product ideas or improvements;
(ii) To provide you with special offers that may be of interest to you;
(iii) To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select;
(iv) To help you quickly find software, services or product information important to you;
(v) To assist us in creating content that is relevant to you; and
(vi) To assist us in creating better products and services to meet your needs;

With whom we may share your information - From time to time, we may provide your information to selected business partners to communicate to you information about products or services that they believe are important to you or your business. If you prefer we not provide such information, please let us know by using the appropriate opt out method described below. In addition, VTS retains the services of Independent Industry Consultants and third party contractors to provide certain services for us. We require these contractors keep the personal information of customers secure and confidential. We specifically require these Industry Consultants and third party contractors use your personal information in strict compliance with this policy. Please be advised that in certain instances, VTS may be requested to disclose your personal information to government officials or otherwise as required by our legal obligations.

Choice/opt-out – VTS provides a number of ways for you to “opt-out” of receiving additional information from us or having us provide your personal information to our partners. We will offer you these choices at the time you give us your information. If you do not wish to continue receiving our e-mail newsletters or bulletins, you can opt-out of receiving these communications by replying “unsubscribe” in the subject line in the email.

Security and quality of personal information

VTS has taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect any personal data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.

Since VTS is UK Based company, we provide company information to our partner, associate offices. The personal information that you have provided to us may be transferred to other partner offices around the world. For example, when European customers register VTS products or services their personal information may be transferred to servers in UK then transferred back to servers in one or more of Partner’s offices around the globe. Also, in certain countries our Independent Industry Consultants or third party contractors might undertake the collection, transferring, storage and processing of your information.

We make a sincere effort to respond to all requests to update or correct personal information. If you believe that VTS does not have your current personal information, please provide us with an update by using one of the communication channels listed below.

VTS may use cookies from time to time. A cookie is a unique text file that a Web site can send to your browser software. VTS may use cookies to personalize the Support section of this Web site, or to better serve in the future. If you do not want VTS to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the functionalities incorporated into this Web site.

Web Site traffic
VTS may track domain names, IP addresses, and browser types from people who visit our site. We use this information to track aggregate traffic patterns throughout VT’’s Web site. Such information is not correlated with any personal information and does not identify you.

Links to business partners and co-brand sites
Certain links contained on this Web site may direct you to co-branded web sites maintained by VTSor to companies which VTS has established business relationships. When you submit information to one of these co-branded sites or partner companies, you may be submitting it to both VTS and these business partners. Under no circumstances may VTS be held responsible for the privacy practices of these business partners and we therefore strongly encourage you to read their respective privacy policies as they may differ from ours.

Other privacy considerations
Please remember that information you submit in a discussion group or forum will be deemed public information and will not be treated as confidential. There is a risk in such communication venues that any information provided will be collected and used by others. Please be careful and responsible when you are online.

Contact information
If you have any questions, comments, or would like to change your communication preferences, please contact us using one of the option below:

Commercial Services: E-mail: